Skip over main navigation
  • Log in
  • Basket: (0 items)
ASPENS CHARITIES
Tagline goes here
  • LinkedIn
  • Facebook
  • YouTube
  • Instagram
Work for us Donate Fundraise for us
  • Twitter
Menu
  • About us
    • About Aspens
    • Our mission and values
    • Annual Impact Reports
    • Who we are
      • Our Inclusive Leadership Board
      • Our trustees
      • Our patron Camellia Taylor
      • Our patron Jessica-Jane Applegate MBE
      • How we're funded
      • Annual Impact Reports
      • Financial statements
    • Work for us
    • Contact us
    • Our policies
  • What we do
    • Adult services
      • About our adult services
      • Residential
      • Accredited learning disability and dementia residential care
      • Supported living
      • Day opportunities
      • Community outreach
    • Children's services
      • About our children's services
      • Children's services in East Sussex
      • Children's services in West Sussex
      • Children's short break and overnight service
    • Positive Behaviour Support
    • Family support
    • Specialist support
    • Learn with us - training for professionals
    • Referrals
  • Request support
  • Visit us
    • Our high street shops
    • Visit our Pembury site
      • Bluebell Cafe & Animal Farm
      • Donations Centre
    • Adopt an Aspens animal
    • Roebuck Centre
    • Meeting Room Hire
  • Support us
  • Volunteer
  • News and events
    • Newsletter
    • News
    • RHS Chelsea Flower Show 2023
    • Covid 19 Information
    • Events
  • Shop
  • Admin
    • Log in
  • Basket: (0 items)

Our policies and procedures

Aspens is proud of the fact that it operates openly and transparently, and within a robust policy framework. Our key policies are listed below.

Compliments, Comments and Complaints Policy and Procedure - Complaints should be sent to: [email protected]

Data Protection and UK GDPR Policy & Procedure

Easy Read Privacy Statement

Easy Read Rights 

Grievance Policy and Procedure

Modern Slavery Statement

Positive Behaviour Support (PBS) Adults Policy and Procedure

Positive Behaviour Support (PBS)- Children and Young People 

Privacy Statement - Fundraising Events

Privacy Statement Service Users - LA funded

Privacy Statement Service Users - Self Funding

Privacy Statement for Aspens Job Applicants

Safeguarding Adults Policy and Procedure

Safeguarding Children and Young People Policy and Procedure

Whistleblowing Policy and Procedure

Insurance documents

Certificate of Employer's Liability Insurance

Certificate of Public Liability Insurance

Gender pay gap information

Aspens Charities Gender Pay Gap Report 

Further Information on Gender Pay Gap Reporting at Aspens

Glossary of terms

Glossary of Terms - Suggestions for amendments should be sent to: [email protected] 

Published: 21st January, 2020

Updated: 14th July, 2026

Author: Phil Treble

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Social Care Trainer

    Social Care Trainer

    We are seeking an enthusiastic and motivated Social Care Trainer to join our People Department. This is an exciting opportunity for an experienced trainer or social care professional looking to develop their career in learning and development.

  • Outreach Support Worker (Bognor Regis)

    Outreach Support Worker (Bognor Regis)

    We are looking for caring, reliable and enthusiastic Support Workers to join our Outreach team, providing support to two gentlemen with Autism & Learning Disability who live in their own home. This is a rewarding role where you’ll make a real difference by supporting them to live safe, healthy, independent and fulfilling lives. Our aim is to provide excellent, person-centred support that enables them to enjoy meaningful experiences and remain connected with the people and places that are impo

  • Support Worker- Day services- Acorns

    Support Worker- Day services- Acorns

    As a Support Worker you would be expected to help support individuals on a one to one basis including; taking individuals on days out, providing personal care, cleaning, attending appointments, assisting individuals to day services, going on service user holidays and anything else to help improve the lives of those we support.

  • Bewl Water Autumn Run

    Bewl Water Autumn Run

    The Bewl Water Autumn Run is back, and we're delighted to be taking part once again. This year is extra special as Aspens celebrates our 10th anniversary, and we'd love for you to be part of the celebrations by joining Team Aspens.

Most read

  • Bluebell Cafe and animal farm, Pembury

    Bluebell Cafe and animal farm, Pembury

    Come and visit Aspens' Bluebell Cafe near Pembury Village, just outside Tunbridge Wells in Kent. Our Cafe is open Monday-Friday 10am-4pm (Wednesday 11am-4pm) and serves hot drinks, meals and snacks. Our site also has a woodland walk, an animal farm and a children's playground. Over the summer we are often open at the weekends - check our page for more details.

  • West Sussex children and young people's service

    West Sussex children and young people's service

    We provide support to young people on the neurodevelopmental pathway to help them become independent and confident individuals. We offer a range of services to young people aged 8-18 years living in West Sussex, including those who are in or out of education.

  • About us

    About us

    A summary of Aspens, including the people the charity supports, the services provided and the areas covered. Aspens' services include those for Children and Young People, Adults and Family and Specialist Support and the charity operates in Kent, Bexley, Surrey East Sussex and West Sussex.

  • Family support

    Family support

    At Aspens, we walk alongside families supporting neurodivergent individuals, those with a learning disability, or other complex needs. We aim to empower families to feel confident, connected, and supported in the ways that work best for them. We welcome all family members – whether you're a parent, sibling, grandparent, or friend – of any age.

  • Contact us

    Contact us

    How to contact Aspens and the locations of our central offices in Pembury, Tunbridge Wells; Battle and Littlehampton.

  • East Sussex children and young people's services

    Details of Aspens children's services in East Sussex. Aspens offers services for children and young people with disabilities, those on the autism spectrum, and those with complex needs aged 8-25 (18-25 with EHCP). Our services support those who may be in or out of education, facing social isolation or unable to access group-based activities.

  • Adopt an Aspens animal

    Adopt an Aspens animal

    Visit our wonderful animal farm situated at our site at Cornford Lane, Pembury, near Tunbridge Wells. We have a range of animals big and small, from guinea pigs and ferrets to ponies, emus and alpacas! It's free to come and say 'hi', we simply ask that you consider leaving a donation to help support our work.

  • Specialist support

    Aspens’ Specialist Service provides person-centred, strengths-based support for families of neurodivergent children and young people, whether they have a formal diagnosis or not, including those with learning disabilities and mental health conditions.

  • Roebuck enterprises

    Roebuck enterprises

    Aspens' Roebuck Enterprises Centre in Hastings, East Sussex, offers a variety of creative workshops for development and enjoyment, such as drama, baking and crafts.

  • Request support

    Request support

    How to request support for our family, specialist, children and young people's and adult services.

Children and Young People’s Senior Support Worker (Group Lead)

Children and Young People’s Senior Support Worker (Group Lead)

Work with young people and children aged 8-18 years with Special Education Needs and Disabilities to help develop individual skills and confidence in all aspects of daily life, including building positive relationships, activities, leisure and social skills. Read more

Published: 7th January, 2025

Updated: 4th June, 2026

Author: Anonymised User

Registered office:
Cornford Lane
Pembury
Kent
TN2 4QU

+44 (0) 1892 822 168
[email protected]

Recruitment enquiries:
[email protected] 

Compliments, complaints, comments & suggestions
about our services should be sent to:
[email protected] 

Have you considered leaving a gift in your Will for Aspens? Find out more here.

©

Aspens Registered in England and Wales
Charity number: 1171446. Company number: 10342980

  • Work for us
  • Contact us
  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Modern Slavery Statement
  • Glossary of Terms (Please email [email protected] if you believe our Glossary needs amending)
  • LinkedIn
  • Facebook
  • YouTube
  • Instagram
Manage Cookie Preferences