Family Wrap Around Coordinator

National Autism Peer Educator Programme


Fixed-Term Contract - 1 year

Location: Oxford/Hampshire/Berkshire

Hours of Work: Part Time - 16 hours per week
Flexible shift pattern but within 9-5, Monday to Friday

Salary: £12.63 per hour

Closing date for applications: 1st May 2024


Family Support Services

Aspens Family Support Service helps families to care more confidently for individuals with autism spectrum condition (ASC), a learning disability or complex needs.  We understand that finding the right information and support can be hard, we are here to listen and offer advice.  We strive to increase understanding, challenge perceptions and encourage acceptance of autism spectrum condition, learning disabilities and other complex needs. We offer support before, during and after an ASC diagnosis.

We understand the challenges for individuals who do not yet have an autism diagnosis and how confusing things can be post diagnosis.  Our advice, guidance, signposting and support is on-going, for as long as a family wishes.

Project NAPE:

The National Autism Peer Education Programme is a three-year national programme funded by Health Education England. The programme is being delivered in partnership with nine organisations: National Autistic Society, Autism Education Trust, Great Minds Together, Contact, Autism Alliance, British Institute of Learning Disabilities, Autistica, Ambitious about Autism and the National Network of Parent Carer Forums. The overarching aim is to provide high quality and easily accessible autism education, support and training to families, carers, and personal assistants.

The programme will be managed through a central autism portal, which will provide peer education training materials, resources, delivery of autism peer education training programme, wrap around support which will include coaching/mentoring and wrap-around support for families, carers and personal assistants.  Aspens will be leading the across the South East Hub, which includes Berkshire, Buckinghamshire, Oxfordshire, Hampshire, IOW, Surrey, Kent and Sussex.

About the Role:

We are looking for driven, dedicated, and hardworking individuals to join our Outreach team within the capacity of a Family Wraparound Coordinators. You will have a passion for working with families, be resilient, and strive to achieve good outcomes and a better quality of life for those we support.

As a Family Wraparound Coordinator (FWC) you will support the young people and their families with any concerns they may have as well as offering support, signposting and referrals to other agencies as well as identifying internal support from the organisations own staff, volunteers, and resources.

The successful candidates will be responsible for completing home visits, creating individualised intervention plans, attend meetings with other professionals and identifying resources that can empower families.


Duties and Responsibilities:

·         Manage a caseload of families and young people.

·         Provide support to families of children and young people with autism, learning disabilities and mental health.

·         Provide support and deliver interventions to children and young people. This may be face to face or virtually.

·         Attend a weekly team meeting and training at the Stockport branch

·         Signposting to resources to empower parents and families

·         Ensure accurate records are kept using a variety of computer systems

·         Ensure that young people are encouraged to undertake their Programme and monitoring their whereabouts.

·         Create child's needs assessment and intervention plans in collaboration with the young person, family and agencies.

·         Provide support to the whole family with associated issues such as housing, benefits, foodbanks, mental health and wellbeing etc

·         Provide regular case updates to your Direct Line Manager





All Employee Responsibilities

·         Promote equality for all individuals, recognising and encouraging anti-discriminatory behaviour, respecting confidentiality (unless there are child protection implications), recognising clients’ rights and choice and respecting personal beliefs and identity

·         to ensure that all communication and interactions are based on an understanding of the person as an individual

·         to ensure that your conduct, both within the workplace and externally, does not adversely reflect upon Aspens or the people it seeks to support.

·         to be willing and able to undertake all necessary training, be willing to learn about and implement autism best practice and have a commitment to professional development.

·         to be willing to contribute to a staff team in which the members are encouraged to reflect on their own practice and accept feedback on their practice with a positive attitude.

·         to receive regular formal supervision.

·         to adhere to the policies and procedures of Aspens.

·         to be able and willing to support service-users in the community.

·         to attend and contribute to team meetings and participate in the decision-making processes of the service including planning.

This role profile is not exhaustive and is subject to review in conjunction with the postholder and in accordance future developments of the project and priorities of Aspens. 



What you can expect from us:

  • Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
  • Paid DBS (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
  • Flexible work arrangements with opportunities to take on additional bank shifts too
  • 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service
  • Nest Pension and Death in Service Benefit (Includes unlimited access to a suite of six services: a 24/7 UK-based GP, Best Doctors, mental health support, a health check, access to nutrition consultations and an online fitness programme [Smart Health])
  • Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
  • Aspens High Street Stores - 20% discount on all items for Aspens’ staff stores: Bexhill, Crowborough, Hampden Park, Paddock Wood, Seaford
  • Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
  • Recognition schemes, including ‘Employee of the Month


Essential Training and Qualifications:

§  GCSE Maths and English at grade C (or above).

Desirable Training and Qualifications:

§  A Levels or equivalent


                            Essential Experience and Knowledge:

§  Experience of working/volunteering/living with people with ASC and/or learning disabilities and/or behaviour of concern and/or mental health

§  Effective communication skills, ability to advise, support families, parents and carers 


Essential Skills and Attributes: 

§  Ability to communicate effectively

§  able to build good relationships and work effectively as a team. 

§  motivated, dedicated and creative.

§  be flexible according to the needs and delivery of the programme

§  IT Skills; including Word, Excel and PowerPoint..

§  ability to able to work alone, manage own workload


Additional Essential Criteria

§  have a full, clean driving license

§  drive your own vehicle with the appropriate ‘Business cover’ Insurance as required by Aspens.

§  open to travel to any destination within South East if required



Aspens Charities are an equal opportunities employer.

Aspens is committed to the safeguarding and promotion of welfare of all children, young people and adults. All successful candidates will be subject to an Enhanced DBS disclosure, and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order (1975, 2013,2020). Our safeguarding policies can be found on our website.


At Aspens Charities, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Aspens’ workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, and abilities. We believe that a variety of perspectives leads to better innovation and a stronger team. We are dedicated to creating an environment where everyone feels valued, heard, and has an equal opportunity to thrive.

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Contact: Recruitmen[email protected]